We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Nothing in this privacy policy shall limit your statutory rights in relation to your personal data.

By providing personal data to us via our websites at https://www.thevinebandb.co.uk and https://www.booking.com (the "sites") you consent to our processing of your data in accordance with this policy, our Cookies Policy and our terms of website use.

1.  WHO WILL HOLD YOUR INFORMATION?

1.1  Your information will be held by The Vine B & B - Church Lane, South Thoresby, Lincs LN13 0AS  and Booking.com B.V, Herengracht 597,

1017 CE, Amsterdam, Netherlands

1.2  Booking.com B.V is registered in Amsterdam - Registered Number with Dutch Data Protection Author is 1288246.  VAT Registered Number NL 805734958B01.

1.3  For the purposes of the Data Protection Act 1998 (the "Act"), the data controller is The Vine B&B and Booking.com, save as set out below.

1.4  In certain circumstances we process data on behalf of the businesses from whom you purchase services. We may also do so for third-party platforms or other intermediary partners on whose behalf we provide our services ("Affiliates"). In such circumstances, we may either be a joint data controller with the relevant business/Affiliate or a data processor for the purposes of the Act. If we act as data processor your data controller will be the relevant businesses/Affiliate.

2. WHAT INFORMATION DO WE COLLECT?

2.1  We may receive information about you directly from you when you submit information to us through our site or by using our services (for example by filling in forms or make a booking). We may also ask you for information when you report a problem with our sites.

2.2  We may collect information about your computer and browsing actions by the use of cookies please see our Cookie Policy.

2.3 We may keep a record of correspondence if you contact us.

2.4  We may collect, store and use the following kinds of personal data:

2.4.1  personal information, including name, address, email addresses and telephone numbers, that you provide to us at the time of enquiry s (including for the avoidance of doubt making a booking and email notifications;

2.4.2  information relating to any transactions carried out between you and us on or in relation to the sites;

2.4.3 information that you provide to us in correspondence;

2.4.4 information about your computer (including your IP address, browser type and operating system) and about your visits to and use of the sites (including your geographical location, referral source, length of visit and number of page views); and

2.4.5 cookie information please see our Cookie Policy; and

2.4.6 any other information that you choose to send to us.

3. USING YOUR PERSONAL DATA

3.1 Personal data submitted on the sites will be used for the purposes specified in this privacy policy or in relevant parts of the sites.

3.2 We may use your personal information to:

3.2.1 administer the sites and verify your identity;

3.2.2 improve your browsing experience by personalising the sites for you and your computer;

3.2.3 enable your use of the services available on the sites;

3.2.4 send you email notifications which you have specifically requested;

3.2.5 deal with enquiries and complaints made by or about you relating to the sites;

3.3 We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

3.4 The period of use of the personal data supplied by you will not be longer than we deem necessary, but may be unlimited.

3.5 All financial transactions will be handled through Booking.com BV [NL] (https://www.booking.com). If booked via our website, should you contact us by telephone, our current service payment provider is PayPal (https://www.paypal.com/uk).

4. DISCLOSING YOUR PERSONAL DATA

4.1 Except as provided in this privacy policy, we will not provide your information to third parties.

4.2 We may disclose information about you to any of our employees, insofar as reasonably necessary for the purposes as set out in this privacy policy.

4.3 We may also use or disclose your personal information as follows:-

4.3.1 to supply your name, email and telephone number and the nature of services you purchase or book through the site to businesses you purchase services with through Booking.com and our Affiliates;

4.3.2 to supply your address to businesses you purchase services with through Booking.com, only if the nature of the service purchased requires your address; and

4.4.3 to provide third parties with statistical information about our users but this information will not be used to identify any individual user.

4.5 In addition, we may disclose information about you: and

4.5.1 to the extent that we are required to do so by law, or in connection with any legal proceedings or prospective legal proceedings.

5. STORING AND TRANSFERRING YOUR DATA

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

5.2 If you are in the European Economic Area (EEA), information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the EEA.

5.3 By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure adequate security for your personal data.

6. SECURITY OF YOUR PERSONAL DATA

6.1 Data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

6.2 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal data and we have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security.

6.3 We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

6.4 You are responsible for keeping your password and user details confidential. We will not ask you for your password.

7. YOUR RIGHTS

7.1 You may have certain rights under the Act in relation to the information that we hold about you. The rights include:

7.1.1 you are entitled to have access to your personal data. You may request by writing to us (at the address given below), details of your information which we hold and the purposes for which it is held. We will provide this information within 40 days of your request, subject to any routine processing continuing between that time and the time of the response. Provision of such information may be subject to the payment of a fee (as permitted by the Act).

7.1.2 you are entitled to request that we stop using information about you for the purpose of direct marketing (i.e. the communication to you (by whatever means) of any advertising or marketing material). The request can be made by email at any time.

7.1.3 you are entitled to require a correction of errors in the personal information held about you. If we disagree that information is inaccurate you are entitled to apply to ask the court for an order that such erroneous information be rectified, blocked, destroyed or erased.

8. UPDATING INFORMATION

Please let us know if the personal information which we hold about you needs to be corrected or updated.

9. POLICY AMENDMENTS

We may update this privacy policy from time-to-time by posting a new version on our sites. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

10. THIRD PARTY WEBSITES

The sites contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

11. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us here or by post to The Vine B & B - Church Lane, South Thoresby, Lincs LN13 0AS  OR Booking.com  B.V Herengracht 597, 017 CE, Amsterdam, Netherlands.